FREQUENTLY ASKED QUESTIONS
As part of our goal to over-communicate and provide information to our clients in a transparent way, we have collected some of our most frequently asked questions here.
Don’t see an answer to your question?
Ask us here, or check out our YouTube channel.
FAQ
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We offer four lawn care packages to suit varying needs and budgets. Each package is on an Even Billing schedule, meaning you will make the same predictable, contract-free payment each month to receive year-round service.
Cutting off more than ⅓ of the grass blade can harm the grass and promote weed growth throughout the lawn.
We do our very best to provide quality mowing services that you can be proud of, while actively working to maintain a happy and healthy lawn.
Our crews may be routed for several projects or services in a single day.
Unlike our office hours, crews may work (or arrive) at a job site past 4pm EST – sometimes working until dark.
Although your scheduling update e-mail provides a specific day for you to expect our team, it may be later in the day before they arrive at your property – even past standard business hours.
If for some reason our crew encounters a challenge or delay that prevents them from serving you after our administrative team has left for the day, you will receive an e-mail update the next morning and be served as quickly as possible.
We book consultations during business hours: Monday through Friday from 7:00am to 4:00pm.
This allows our team members to maintain a healthy balance of time at work and home, while providing a wide window of consultation availability to our clients throughout the week.
For clients whose schedules do not permit in-person consultations, we offer phone consultations as an alternative.
A typical landscape design and installation project (or “foundation plan”) ranges between $5,000 – $15,000, and financing is available.
Although not a comprehensive list, included in every project are the following benefits: an organized standard procedure that equates to an experience without surprises, a professional team of field experts dedicated to your project, a friendly and responsive administrative staff ready to answer questions at any time, three million dollars in liability insurance, and a 100% satisfaction guarantee.
Looking for ways to drive down the cost of your project? Watch our short video.
We work quickly and efficiently to complete your landscaping project in the least disruptive way.
Learn more here.
Many things can impact our project schedule. Learn more here.
We have put together a short video here.
How to Care for Your New Plants
Your irrigation system will not sufficiently water your new plants during the establishment period. Hand watering will be required during the establishment period.
General Watering Tips
- Water slowly and avoid runoff.
- Avoid frequent, light sprinkling.
Make sure water penetrates deeply to establish healthy roots.
- Measure rate of flow from your hose, or use a bucket of known volume and poke holes in the bottom for a slow release of water.
- Account for rainfall and weather conditions.
- Sandy, dry soils need more water.
- Check soil moisture by physical inspection.
- Too much water can kill plants; soil should never be soggy.
During installation, we took preventative measures to decrease weeds in your landscape. We used soil separation fabric to create a barrier if we added rock to your landscape, and we applied pre-emergent if we added mulch to your landscape.
Despite our efforts, persistent weeds may still pop up. We highly recommend hand-pulling any pesky pop ups, but please contact us to discuss other weed control options.
How to Care for Your New Trees
For the first month (excluding rainy season), water your trees and shrubs for fifteen minutes each day with trickling water. Your irrigation system will not sufficiently water your new trees during the establishment period. Hand watering will be required during the establishment period.
You can continue this watering routine after the first month (or until rainy season begins), but the first month is necessary.
How to Care for Your New Curbing
It is critical that pets, children, lawn care workers, neighbors, and other people, animals, and objects are kept away from the curb for at least 24 hours. Please do not allow sprinklers to water the new curbing for at least two days after installation if possible. It will be “hard” to the touch at this point but will still need 14-28 days (and sometimes longer) for complete internal curing.
Throughout the curing process, the color of the curbing may change. This is typical and normal, and it will achieve its final color once curing is complete. Colored curbing may look “splotchy” during curing; this is temporary and normal.
Learn more about curbing care and warranty coverage on page 5 of our Terms of Service.
How to Care for Your New Lighting
Your landscape lighting fixtures carry a lifetime warranty. Lanai lighting fixtures carry a five year warranty. Should you have any questions or concerns about any parts of your lighting, we are here to assist you.
During installation, we installed the timer to your preferred setting. If you have issues or would prefer an adjustment, please let us know.
After some time (or due to heavy rain or strong winds, etc.), your landscape lighting fixtures may tilt or fall over. This is normal. We offer quarterly light assessment packages to our lighting clients, which includes the straightening of your fixtures. If you’re interested in learning more, please let us know.
We have put together a short video here.
How to Care for Your New Sod
Watering will be key to establishing your new sod. General guidelines during establishment are to water 1/2″ to 3/4″ daily for the first 45 days per city guidelines, then twice a week. This is a guideline only and will vary depending on time of year, weather, soil, amount of shade and other variables.
If you have any questions about the health of your sod during its establishment period, please email us photos or video of the area, or call our office.
Yes, but we do not warranty transplanted plants.
We pride ourselves on the value our company offers and do not compete with other providers on price.
Although not a comprehensive list, included in each of our services are the following benefits:
- an organized standard procedure that equates to an experience without surprises;
- a professional team of field experts dedicated to your project;
- a friendly, responsive, full-time administrative staff ready to answer questions at any time;
- all required city, state, and federal business licenses;
- three million dollars in liability insurance;
- and a 100% satisfaction guarantee we are proud to honor.
We truly love what we do and are excited to show you what an exceptional lawn and landscaping experience can feel like – and look like for years to come!
YES! Please find our list of the best landscapers in Cape Coral here.
ADMINISTRATIVE TEAM
We are highly responsive with a full-time administrative team at our office in the South Cape Business Center.
You can always expect top-tier customer service, rapid responses, and friendly communication from every member of our team.
Jacob Godar
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CHIEF EXECUTIVE OFFICER
JacOB GODAR
Every service we provide is personal. It is an honor and privilege to work on our clients’ properties, to serve them, and to play a role in the pride they take in their home. We understand that a client’s home is their paradise, and we take great pride in our work. To give them time back in each week to enjoy their paradise… it’s more than a job, it’s our way of changing lives.
[photo credit: Allison Union Photography]
